Our Commitment Under the Clean Energy Council Code of Conduct
Silicon Solar is a Clean Energy Council (CEC) Approved Solar Retailer. The CEC Code of Conduct sets standards for how approved retailers market, sell, contract, install and support solar and battery systems, so customers can buy with confidence.
What the Code Means for You
- Honest, accurate advertising and sales conversations, with no high pressure tactics
- Clear written quotes and contracts, including cooling off rights
- Systems designed and installed to Australian Standards by accredited installers
- Clear warranty information for panels, inverters, batteries and workmanship
- A fair process for handling complaints
You can read the full Code of Conduct below or download the PDF. If you have any questions about your rights as a customer, contact our team.